Wednesday, March 29

8:00am - 8:30am

Pre-Conference Workshop Registration

8:30am - 10:00am

Pre-Conference Workshop: Persuasive Communication

A crucial – yet underdeveloped – skill for IT leaders is negotiation. Knowing how to persuasively communicate strategy, goals, ideas, and budget needs comes up during conversations with board members, vendors, colleagues, and with teams. How do you influence other stakeholders effectively?

This in-depth, interactive workshop will explore subjects such as:
• How to lose a winner-takes-all mentality
• Using diplomacy instead of arguments
• Building trust to achieve the best scenarios for everyone
• Determining your desired outcome before contentious conversations
• Gaming out worst-case results to determine best outcomes
• Understanding the incentives and motivation of others
• Mastering politics to navigate relationships with peers

Larry Bonfante - Senior Consultant, Ouellette & Associates
Larry Bonfante, Senior Consultant, Ouellette & Associates
Dan Roberts, Host, Tech Whisperers Podcast; CEO, Ouellette & Associates

** Requires a Conference + Workshop Ticket

10:00am - 10:30am

General Registration

10:30am - 10:35am

Welcome Remarks

Anne McCrory, Group Vice President, Customer Experience & Operations, Events, Foundry, an IDG Inc. company
Beth Kormanik, Event Content Director, Foundry, an IDG Inc. company

10:35am - 11:05am

Adapting to Unexpected Change while Upholding Your Digital Mission

Jamie Clarke is an expert at decision-making in extremis – during life-challenging experiences scaling Mt. Everest and trekking 1,000 miles across the most inhospitable desert on the planet, among others. Yet the planning for his expeditions, the risks involved and the pressure under which they occur have many similarities with an organization’s digital journey. Join us and learn about not just Jamie’s harrowing adventures but how to apply his lessons to your business strategies, including retaining your passion while nurturing and encouraging your team and creating a culture that can adapt to unexpected changes while staying true to its mission. You’ll leave inspired to climb your next mountain and prepared to chart that course.

Jamie Clark - Extreme Adventurer; Entrepreneur; Performance Coach and Professor of Leadership
Jamie Clarke, Extreme Adventurer; Entrepreneur; Performance Coach and Professor of Leadership

11:05am - 11:20am

Guided Networking

11:20am - 11:50am

The CIO as Mobilizer at the C-Suite Digital Table: Gaining Tech Advantage

This lively panel discussion, featuring IT leaders across industry sectors, will cover several different strategies being used to lead the digital journey. Topics to be covered include: how to succeed by mastering change management; a view from the top of the future of the workforce; dealing with burnout – yours and your team’s; how to find opportunity in chaos and volatility. Following the panel discussion, it’s your chance to join the conversation. Bring your questions and insights to participate in a moderated group discussion.

Madhuri Andrews, Former Chief Digital and Information Officer, Jacobs

Kimberly Mackenroth - VP & CIO at Textron, Inc.
Kimberly A. Mackenroth, VP & CIO, Textron Inc.

Moderated by:

Dan Roberts, Host, Tech Whisperers Podcast; CEO, Ouellette & Associates

11:50am - 12:05pm

Talkback Session

Following the panel discussion, it’s your chance to join the conversation. Every organization is currently on a digital journey. To prepare for this talkback session, think about where you are on your journey, where want to go, how you plan to get there, and what roadblocks are in your way. Bring your questions and insights to participate in this moderated group discussion.

Madhuri Andrews, Former Chief Digital and Information Officer, Jacobs

Kimberly Mackenroth - VP & CIO at Textron, Inc.
Kimberly A. Mackenroth, VP & CIO, Textron Inc.

Dan Roberts, Host, Tech Whisperers Podcast; CEO, Ouellette & Associates

12:05pm - 12:30pm

Work: Redefined – Transforming the Digital Workplace Experience for the Hybrid Work Environment

Studies show that greater employee satisfaction, engagement, and overall performance can be attributed to improved management of employee experiences and a more human-centric approach to IT services. But how can an organization shift from being technology centric to be being more experience centric? We need to focus on the individual employee and deliver IT and business outcomes that “connect people, technology, and the edge with a seamless experience”.

Join Compucom’s Troy Baldwin, Director of Offering Experience Management, as he discusses some tips for improving employee experience in the digital age and building “remote right” strategies that connect digital workforces across the world, anywhere work demands.

Troy Baldwin
Troy Baldwin, Senior Product Offering Management Director, Compucom

12:30pm - 1:25pm

Lunch and Exhibit Time

Pull up a chair and enjoy lunch with your new contacts! Plus meet our sponsors and learn how their solutions can help you overcome your latest challenges.

1:25pm - 1:50pm

Navigating the AI Landscape: Where to Invest to Realize the Greatest Gains

According to Shari Lava, Research Director, AI and Automation Team at IDC, “Despite ongoing economic uncertainty, investments in automation and AI continue to rise because organizations now grasp how these technologies will make them more competitive in good times or more challenging ones.” The key to unlocking value using AI is to ensure that you are using the right tools to solve particular problems. This session will cover examples of how to make the most of AI’s potential and will identify the key roles that need to be involved for successful implementation. You will also hear strategies for moving more quickly from pilot programs to integrating AI into business strategies across your organization.

Don Goin
Don Goin, CIO, Texas Capital Bank

Interviewed by:

Beth Kormanik, Event Content Director, Foundry, an IDG Inc. company

1:50pm - 2:10pm

Taking Action against Cyber Threats

Cyber threats don’t take time off. And with varying budgets, staffing and technology challenges, IT and security executives find that they must react and adapt accordingly. Visibility into assets and access, and enforcement of security policy, are key to reducing your risk. Join this session and learn the latest about threat intelligence and how to protect your enterprise from vulnerabilities introduced by the cloud and a distributed workforce. You’ll take away a road map for setting priorities that make sense for your business.

Tony Lauro, Director of Security Technology and Strategy, Akamai

2:10pm - 2:50pm

Discussion Groups

Join a discussion topic that best meets your needs. Facilitated by our partner subject matter experts, take a deep-dive into ideas, common questions, and proven solutions in an interactive, peer-sharing environment.

Hybrid Work Environments with Spectrum Enterprise
Cybersecurity with ProcessUnity
Cloud Governance with CoreStack
Next-gen Cloud Strategies with Ivanti
Zero Trust with Akamai
Hybrid Work Environments with Nasuni
Optimizing Your Managed Workplace Employee Experience with Compucom
Next-gen Cloud Strategies with 2nd Watch
Leveraging Emerging Technologies with Percona
Endpoint Protection with ThreatLocker

 

2:50pm - 3:05pm

Networking Break

Location: Conservatory

Enjoy coffee and snacks in our exhibit area. Remember to visit our sponsors booth and learn how their solutions can help you overcome your latest challenges.

3:05pm - 3:30pm

Enterprise Automation 2.0: The Connective Tissue of the Digital Business

Enterprise automation so far has been mostly reactive, implemented as a piecemeal, noninvasive method to automate routine, repetitive tasks, and structured processes and data. Now it’s expanding for the next chapter of the digital journey. Proactive, predictive end-to-end automation that leverages an optimal blending of intelligent automation tools such as process mining, conversational AI and machine learning beyond RPA are next. Join us and learn how this new level of automation supports human and machine synergies to accelerate strategic business innovation and surpass the competition.

Ritu Jyoti - Group Vice President, Worldwide Artificial Intelligence (AI) and Automation Research at IDC
Ritu Jyoti, GVP, Worldwide Artificial Intelligence and Automation Research Practice, Global AI Research Lead, IDC

3:30pm - 4:00pm

Enabling the Data-Driven Enterprise: Getting Your Processes and People Ready

To get maximum value out of data and analytics, companies need to have a data-driven culture permeating the entire organization, one in which every business unit gets full access to the data it needs in the way it needs it. Doing this right requires thoughtful data collection, careful selection of a data platform that allows holistic and secure access to the data, and training and empowering employees to have a data-first mindset. Security and compliance risks must also be priorities. No matter where you are on your data-democratization journey, you will get practical tips and key insights from this data-driven presentation.

anu-dixit
Anu Dixit, Head of Data, Analytics and AI , Resolution Life USA

Joan Holman, CIO
Joan Holman, CIO, Barnes & Thornburg LLP

Moderated by:

Ken Piddington, VP & CIO, U.S. Silica

4:00pm - 4:30pm

The Evolving Role of the CIO and IT Leaders

Today’s IT leaders have to be multidimensional, strategic, and collaborative. Reporting lines and mandates have changed, raising their prominence – and responsibility – within the organization. Join us for an inside look at the IT executive job landscape and the latest hiring trends to help you recruit and retain top IT talent.

Thomas Vick, Regional Director, Robert Half

4:30pm - 5:00pm

Cocktail and Networking Reception

Wrap up the day with refreshments while making those final connections as part of your event experience. And it’s the last chance for photos at our Headshot Studio!

Reception sponsored by Compucom